FAQ
Most frequent questions and answers
- All vendors go through background checks. A vendor must have executed minimum 10 trips before registering on the FindMyAdventure portal. Vendors should also have to provide three references for onboarding. Vendors must have a minimum rating of 4 out of 5 stars or equivalent (80% quality experience reviews) to register with FindMyAdventure.
- Vendors provide FindMyAdventure with team details and pictures along with their database.
In case of landslide and other natural hazards the tour leader (or the tour operator’s representative) will be deciding the plan of action keeping in mind the best interests of the group. If travellers are on a customised trip, they will be guided on the course of action by the guide on the trip or FMA personnel that are in touch with the traveler.
In case of car breakdown on a customised trip, backup vehicle will be arranged in the shortest time possible. However while travelling in remote areas this may take some time and we will not be able to commit beforehand.
In case of joining a pre-existing tour with a vendor, it is the vendor’s responsibility to arrange for a back up vehicle or repair the vehicle in use in the shortest timeframe possible.
Ghoomo Phiroo Pakistan bears no responsibility of ensuring security on trips. We act as an intermediary to facilitate bookings. As a preventive measure,
Ghoomo Phiroo’s vendors are vetted through a screening process that involves checking previous experience on organizing safe and successful tours.
we will provide security on customised trip upon customer’s request. Extra amount will be charged on the basis of number of security personnel. On operator trips booked through our website, Ghoomo Phiroo does not hold responsibility of providing security to customers. We act as an intermediary to facilitate the booking and are not responsible for providing security.
we will provide security on customised trip upon customer’s request. Extra amount will be charged on the basis of number of security personnel. On operator trips booked through our website, Ghoomo Phiroo does not hold responsibility of providing security to customers. We act as an intermediary to facilitate the booking and are not responsible for providing security.
We have a database of trusted drivers and hotels. Only FMA trusted hotels and drivers are used in provision of services. Driver details are provided to travellers before departure of trip including CNIC details.
Weapons, drugs and alcohol are strictly prohibited on all Ghoomo Phiroo’s trips.